Like in any industry, the amount invested can make a major difference in webhosting too . Just in the support department, there are a lot of things that could be done if there is a lot of money at your disposal.
I learned this from Lisa Sasevich who taught me so much about selling authentically. Selling is scary - it forces you to really step out of your comfort zone. The fact is that when you're out there and people are learning from you and enjoying you, some are going to want more of you - be managed it services or products you have to offer. You can "sell" more effortlessly when you make it easy for them to see and take the next step.
IT strategy and architecture services from IBM can help you successfully assess, plan and design an enterprisewide IT strategy and architecture that tech support I.T your business goals.
Before you Managed I.T support uttah make any changes to your PC make sure you save your computer's current settings in System Restore. If you do not know how to do this, or cannot figure it out, then you may not be advanced enough to be able to optimize your computer services, although both tasks should be very easy.
It is normally your responsibility to make sure the constant maintenance of your IT facilities. But if you have quality service provider, they will be the one that should remind you about your network and server maintenance.
Oh, wait - I forgot one more question. It's very critical. Here it is: ask your host - and carefully repeat this after me verbatim - "Will you feed my ice cream in bed every night and then give me a..." woops, nevermind, wrong subject.